Contact Us

We read every message. Whether you found a bug in one of our games, have a suggestion for a new title, or want to discuss a partnership — we'll get back to you within 48 hours.

📧 Email

[email protected]

For all inquiries: game feedback, bug reports, content partnerships, advertising, and legal matters.

What to Email Us About

Response Time

We typically respond within 24-48 hours on business days. If you don't hear back within 3 business days, check your spam folder — our replies sometimes land there.

Office

Gerk Games operates remotely. Our primary timezone is Singapore (UTC+8).

How We Handle Your Message

We take every message seriously and aim to respond within 24 hours. Messages are reviewed by our team in the order they are received. For technical support requests, please include the browser name and version, device type, and a description of the issue. For partnership inquiries, please include your company name and the nature of the proposal. For general feedback, any level of detail is appreciated — even a one-line note about your favorite game helps us understand what our players enjoy.

We also appreciate bug reports. If you find a game that is not working correctly, please mention the specific game title and describe what happened. Screenshots are helpful but not required. Every bug report is logged in our tracking system and reviewed within 48 hours.

Connect With Us

Follow Gerk Games for updates on new game releases, developer blog posts, and behind-the-scenes content about how our games are built. We share development insights, design decisions, and performance optimization techniques that we learn while building each game. Our community of players and developers helps shape the direction of the platform, and we welcome your voice in that conversation.